What are handicrafts?

A handicraft, sometimes more precisely expressed as artisanal handicraft or handmade, is any of a wide variety of types of work where useful and decor

Are you a manufacturer or a trading company?

We are a handicraft manufacturer with a factory based in Marrakech province, Morocco.

An your products be customisable?

Most of our products can be customised on size, color, design. Please let me know your customisation ideas

How can you contact to Kechart Handicraft?

If you have any queries, questions regarding product or any other issue, you may contact us via email “support@kechart.com”, telephone or using the the contact form available at our Contact Us section of our etsy MarketPlace.

How do I know my order has been confirmed?

Once we receive your order, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order. In this email you will be provided with a unique Order ID (eg. #422), a listing of the item(s) you have ordered. You will also be notified when the product(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).

How are items packaged?

All items are carefully packaged as to avoid any form of damage.

How are items packaged?

All items are carefully packaged as to avoid any form of damage.

How can I track the delivery of my order?

All items are delivered through reputed courier partners who will provide a Tracking ID for your order.

We also email you the tracking details after we dispatch your order.

What shipping method do we use?

Kechart uses courier services like DHL, Aramex, FedEx etc. for shipping products at your doorstep.

How long will it take to ship my order?

Your order will be immediately shipped after we receive the payment into our bank account.